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Privacy Policy

  1. PRIVACY POLICY
    1. All Personal Data collected from the User through the Site shall be dealt in compliance to the Personal Data Protection Act 2010 and as follows:
      1. User agrees that Excitix shall collect, record, hold, store and use the User’s Personal Data where it is necessary for Excitix. The User’s information shall only be kept for as long as Excitix is either required to by law or as is relevant for the purposes for which it was collected. The User further agrees and consents to Excitix to use the information collected for purposes of notification to User in relation to any promotional and marketing information for other Event.
      2. The Site shall not disclose the User’s Personal Data and the User shall remain anonymous.
      3. The User agrees that Excitix shall require the following Personal Data upon the User's registration for an Account:-
        1. Name;
        2. Delivery Address;
        3. Email Address;
        4. Date of Birth(Optional);
        5. Gender(Optional); and
      4. Where the User makes a purchase on the Site, the User agrees that Excitix may collect the following additional Personal Data:-
        1. Telephone Number or Mobile Number
        2. Transaction data such as details about payments to and from the User, and other details of products and services which the User have purchased from Excitix.
        3. Technical data, such as internet protocol (IP) address, the User’s login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and site, and other technology on the devices the User uses to access the Platform.
        4. User's shopping or browsing behaviours, facial image, voice recording (for customer service calls)
        5. Any other personally identifiable information which the User has provided Excitix in any forms the User may have submitted to Excitix, or in the course of any other forms of interaction between the User and Excitix.
      5. The User represents Excitix that Personal Data relating to a third party provided by the User by submitting such Personal Data to Excitix shall have been obtained with the consent of the third party to provide Excitix with their Personal Data for the respective purposes.-
      6. The information provided by the User shall not be shared with any other organisations except for Excitix’s corporate group and any third parties that are directly related to and necessary for the purchase of products, delivery of the same and other purposes for which the Customer have authorised. In exceptional circumstances where Excitix shall be allowed to disclose such Personal Data where there are grounds to believe that the disclosure is necessary to prevent a threat to life or health or required by the law.
      7. Excitix reserves the right to modify and change the Privacy Policy at any time and any changes to this shall be published on the Site.
      8. The User agrees that by (1) clicking “Yes” on Excitix pop-up or any web form referring to this Privacy Policy on Excitix Site, (2) submission of the User's Personal Data upon signing up of the Account, (3) browsing on the Site, or (4) ordering any of products and services on the Site, the User is agreeing to the terms of this T&C.
    2. Purposes of collecting and processing Personal Data
      1. Personal Data that the User provide will be processed by Excitix for the following purposes as applicable:-
        1. to process the User’s application and registration as Excitix’s User including to assess the User’s suitability for involvement/participation and to communicate with;
        2. for the User to participate and/or enter into the necessary agreement and/or contract in relation to the services available in the Site;
        3. for background checks of the User if Excitix determine it to be necessary or appropriate;
        4. for Excitix internal record in the ordinary course of business;
        5. to conduct analysis in connection with the services provided in the Site;
        6. to enable Excitix to send the User information by e-mail, telecommunication means (telephone calls or text messages) or social media about services provided by Excitix, Excitix’s related companies and business partners, authorized third parties which may include but are not limited to the abovementioned purposes which Excitix think may interest the User and to notify the User about benefits and changes to the features of Excitix services and Site;
        7. to establish and better manage any relationship between Excitix have with the User;
        8. to meet any legal or regulatory requirements relating to Excitix’s initiatives, programmes, and activities and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any of Excitix’s Affiliates;
        9. for research, benchmarking, and statistical analysis purposes;
        10. for audit, compliance and risk management purposes;
        11. to share the User’s Personal Data with third party vendors for the purposes of including without limitation to conduct credit reference checks and establishment of the User’s credit worthiness; and
        12. other related services such as security management, insurance procurement and Site access management